Meta UX Research
I help Meta UX Research communicate blog challenging concepts with charming illustrations of human characters and visual metaphors. Each blog post includes a hero illustration and two supporting illustrations. It’s important to me that these three illustrations are cohesive in some way - either by color, character, or concept.
Using the Meta Platforms color schematic and brand guidelines, I’ve created a breadth of work and visual communication style that has become iconic to the Meta Reseach blog on Medium.com.
10 Rules for Effective Research Narratives
Reporting isn’t the finishing touch on impactful research. It’s part of the foundation. Here’s how to tell clear, assertive stories that can motivate product teams to make real changes for the benefit of users.
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Notes for a better normal: research leaders on blending old and new
At a recent Facebook event, product research leaders from several companies talked about finding an ideal middle ground between conventional approaches and the lessons of the pandemic.
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Six Tips for Better Unmoderated Scripts
How do you get high-quality data from a remote, unmoderated study? Start by thinking of your script as your stand-in.
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What Mistrust Can Teach Us: Research and Racial Justice
Longstanding bias and mistreatment have suppressed Black progress and eroded community trust. Here are some ways we can start rebuilding that trust.
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Quantitative Concept Testing
How We Bring Users Into Product Decisions Before We Even Start Designing.
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Newbie Notes: Six Ways of Handling Difficult UX Research Sessions
One of my first discoveries as a UX researcher: sessions don’t always go as planned. Here are six tips that are helping me keep participants comfortable and connected.
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Talk About Data
Researchers’ Role in Diversity, Equity, and Inclusion
How researchers can help ensure that DEI leads to product changes that truly serve people in marginalized communities.
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What’s Your Point? How to Drive Product Strategy With a Clear ‘So What’
Boost your strategic impact by building your research deliverable around a single provocative argument, not an assortment of findings.
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Overcoming Social Desirability Bias
Hypothetical dilemmas and other techniques can encourage participants to provide richer, truer responses on potentially sensitive topics.
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Product Sense: What Is It and How Do I Apply It In Research?
UX research can be an unfamiliar discipline for researchers from social science backgrounds. Here’s how to start viewing problems through a people-and-products lens.
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Building for People: The Architecture-to-UX-Research Connection
As UX researchers with backgrounds in architecture and urban design, we’ve experienced some powerful parallels between the two fields. Here’s how our architecture work uniquely prepared us for UX.
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